Hospitable
Works with Hospitable, Uplisting, Beds24, Guesty and Lodgify
You automated the check-in. The welcome is still missing.
For every booking, JottoGo prints a personal welcome — waiting on the counter before they put the bags down.
It reads your bookings, writes the letter and sends it to print. Set it up once per property; every arrival after that is handled.
- Free sample
- No account needed
What self-check-in cost
Goodwill is what you spend when something goes wrong.
You build it before you need it, or you don’t have it.
Self-check-in was a good deal for both sides. Guests arrive at midnight without apologizing for the hour; hosts stop driving across town to hand over a key. Nobody is asking to go back. But somewhere in that trade the welcome went too — not the handshake, which was always a little awkward, but the part where someone knew you were coming and had thought about it.
That part turns out to be worth something. As nightly rates rise, guests expect more, and you can’t buy a five-star Value rating with amenities alone. A letter waiting on the counter, with their names on it, says someone thought about this before they arrived.
Then, when something small goes wrong — as it sometimes does — a guest who already feels looked after is more likely to tell you than to tell everyone.
The impact of a personal welcome
What hosts — and their guests — are saying.
JottoGo has been a game changer for our hospitality business. It has helped us build trust and goodwill with our guests by making every stay feel more personal, while still giving us a systemized process that scales.
The personalized Guest Jottos create a warm first impression, and we love that we can extend that same thoughtful experience to guests traveling with their dogs through the Doggo Jotto.
Beyond the guest experience, JottoGo has also improved our operations. The Crew To Do cleaning notes provide our team with clear, consistent instructions, helping us maintain the high standards our guests expect. It’s one of those rare tools that elevates both the guest experience and the behind-the-scenes systems that make exceptional hospitality possible.
Jesse O’Brien
Hospitable host · Hilco
Where this started
JottoGo was built for Snows Creek Retreat, the founder’s own property, before it was a product. These are real Airbnb reviews from guests who arrived to one of these letters.
“Absolutely loved all the personalised notes and treats”
Kathryn
Airbnb guest · Snows Creek Retreat
“He even prepared a welcome letter just for our precious pet.”
Lim
Airbnb guest · Snows Creek Retreat
“Jay made our 40th Anniversary great with a lovely note waiting on the table for us and a bottle of bubbly in the fridge to celebrate with.”
Brian
Airbnb guest · Snows Creek Retreat
Connects with the booking platforms hosts already use — with more on the way
See all booking platforms →
What it costs
No monthly fee. $3.00 per booking, capped at $15.00 per property per month — so a busy month has a ceiling, and a quiet one costs nothing.
Plus tax.
See pricingWhat happens to guest data
Guest details are purged automatically on checkout day. Never sold, never used to train public AI models, never built into ad audiences.
Read the privacy policyCommon questions
Everything you need to know before your first guest checks in.
Yes — if you use a booking management platform, there is a good chance we already connect to it, and the platforms we support are listed on the homepage. You can also start without connecting anything: add a property by hand and send yourself a sample. Connecting a platform is what automates it for every real booking.
Bring back the personalized welcome letter.
Free on your next three bookings. No card required.
Add one only when you are ready to keep going.