JottoGo

Crew Portal

One place for your crew to get the work done.

Crew Portal is the crew side of JottoGo. Your crew opens it in a browser or the JottoGo Crew Portal app, and sees only the jobs you have given them access to.

Your Arrivals Pack still sends on the schedule you set. The portal is where the people at the property handle everything around it.

Start freeSee what crew can do

What crew do in the portal

  1. Prepare for the arrival

    See who is coming, claim the clean, and check the Roster for upcoming shifts. Crew To Do puts today's priorities above your standard checklist, on the printed sheet, their phone, or both.

  2. Deal with what they find

    Log what is running low in ShoppoGo. Flag a snag with the room, a photo, and a line about what they found.

  3. Leave the property ready

    Reprint a missing or damaged Side Guide, the whole guide or just one section. When guest details change, adjust the prep (milk, treats, breakfast) and send the Arrivals Pack again.

  4. Finish the job

    Crew IOU turns their completed cleans into an invoice, or a statement of work where invoices aren't issued, and their receipts into a separate expense claim. A manager can review the photos and sign the clean off, or flag exactly what needs redoing.

You choose what each person can do

  • Guest contact

    Show a guest's mobile on screen, per crew member and per property. It never appears on printed sheets or crew emails.

  • Claiming and transfers

    Decide who can claim unassigned cleans, and who can transfer a clean to someone else.

  • Their language

    Each crew member's Crew To Do prints in their preferred language. 24 choices.

Easy for crew to reach

  • Crew Portal works in any modern browser: no install required.
  • Optional Crew Portal app on the App Store and Google Play: same portal, same sign-in.
  • Hosts can download a QR poster from the dashboard to place by the printer, a quick way to open the portal link.

Frequently asked questions

Quick answers about Crew Portal.

Yes. When crew tap who is working today, that choice saves per booking and scheduled delivery uses it on the Guest Jotto and Crew To Do. If no one has claimed, your property default cleaner line is used.

Crew To Do is the turnover checklist. It prints in the Arrivals Pack, runs on a phone inside Crew Portal, or both. Crew Portal is where your crew handles everything else you give them access to.

*Automatic scheduled delivery on every account. It emails your Arrivals Pack to you or your crew, or straight to your printer if your printer accepts email.

Yes. Your Arrivals Pack delivers automatically* on the schedule you set before each arrival. Crew Portal is always there for manual sends: reprints, last-minute adjustments, or a one-off download.

Every account includes a crew portal link for your team, a personalized portal subdomain, your own custom domain, branding, and optional guest mobile visibility per crew member.

Each crew member can save a preferred language in their portal account, or you can set it from your dashboard (24 available), and their printed Crew To Do sheet then prints in it. The sign-in screen has its own picker so nobody has to begin in English; that one changes the portal screens right away, and their sheet follows once they sign in. The rest of the portal is in English. Guest names, property names, and other exact details are never translated, and the print preview can always show the English original without changing what prints.

Only when a host enables it per crew member per property. Guest mobile appears on screen in the portal only, not on printed sheets or crew emails.

Give your crew one place to do their part.

Invite them to Crew Portal and choose what each person can do. Your Arrivals Pack keeps sending on the schedule you set.

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