JottoGo

Crew To Do

Same list. Paper, phone, or whichever they reach for.

Crew To Do is built from the booking, so it already knows the dates, the occupancy and what this turnover needs. Print it for the clipboard, open it on a phone, or let each crew member decide. It is the same checklist either way.

It started on a clipboard.

Snows Creek runs three houses in the Byron hinterland, and the cleaner worked from a printed sheet because that is what worked. Hands wet, phone in the car, no time to log anything. Paper never runs out of battery and never needs explaining.

So Crew To Do printed. It still does.

Then hosts asked for the other half. Not because paper had failed, but because some crews already live on their phones, and some hosts wanted to see the room before the guest did. A photo of the made bed settles a question before it becomes a question.

So the list learned to run on a phone as well. The Crew Portal was already there for Arrivals, ShoppoGo and Crew IOU. Crew To Do joined it.

Nothing was replaced. The clipboard still prints. The phone is the same list, from the same booking, with room for photos and a sign off.

One checklist. Paper, phone, or whichever they reach for.

Set per property, changeable at any time.

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Today's Priorities for this booking (oat milk, dog treats, and anniversary bubbly) above your standard turnover checklist. One sheet, personalized automatically.

Hosts customize the standard checklist and watch items per property. Today's Priorities are generated from each guest's booking.

The point was never paper.

It was friction.

Three ways to run it.

Set per property, changed whenever.

Paper

Clipboard ready

The checklist prints at turnover alongside the Guest Jotto. Clipboard, pocket, bench. No phone and no signal needed to read it.

Crew Chooses

Flexible

Both are available and each crew member works the way they work. One prints, one taps, the list is identical.

Digital

Photos & sign off

The checklist opens on a phone, in the Crew Portal app or in a browser. Tick as they go, add room photos, sign off when the property is ready. Requires an active connection.

A fresh checklist for every booking.

  1. JottoGo reads the booking or calendar

    Reservation details from your booking platform feed into Today's Priorities: breakfast extras, celebration gifts, Doggo Jotto treats, and other personalized touches. If you connect via an iCal property calendar link, turnover dates are scheduled automatically without guest messaging details.

  2. Today's Priorities are generated

    Anything unique about your arriving guests appears at the top of the checklist so your crew sees what matters for this booking first.

  3. Your standard checklist follows

    Add your reusable turnover tasks and property-specific watch items. The same sheet combines booking-specific prep with every clean.

  4. You choose how it delivers

    Print it in the Arrivals Pack alongside the Guest Jotto, open it on a phone in Crew Portal, or make both available so your cleaner chooses on the day.

One checklist. Clipboard, phone, or both.

Crew To Do is built from the booking first, then delivered in the mode you choose for that property.

Paper prints at turnover alongside the Guest Jotto. Digital opens in Crew Portal, either through the app or a mobile browser, where the crew can tick tasks, add room photos and sign off.

Choose Crew Chooses and both are available, with the same checklist either way, so each crew member can use the format that suits them.

Photos that protect both sides.

A crew member finishes a property and moves on. Two days later something is missing, or a guest says a room was not touched, and it is one person's word against another's.

Room photos taken during the turnover end that conversation before it starts. The crew member has evidence of the work they did and invoiced for. The host can see the property was ready without driving out to check.

Photos attach to the turnover, not to a chat thread, so they are still there when someone needs them.

Where a property runs on paper, the crew member can photograph the signed checklist and upload that instead.

Photos are only taken at turnover, when the property is empty. They are never taken during a stay, so no guest's belongings are ever photographed.

Guest data is purged on checkout day, as always. Room photos are kept for 90 days, long enough to cover an invoice cycle and any dispute that follows it, then deleted.

Getting your crew in.

You invite them. They accept, and that creates their account. It happens once, before the first clean, not in a doorway with a mop in one hand.

After that they scan a QR code or follow a link and they are in. Sign in is a passkey, so on their own phone it is a fingerprint or a face. If they are on a borrowed phone or a different device that day, a one-time code goes to their email instead.

The Crew Portal runs in any mobile browser. There are apps on the App Store and Google Play for crews who would rather have an icon.

Three ways to give them the link:

  • crew.jottogo.com(the standard portal)
  • yourname.crew.jottogo.com(your own subdomain)
  • crew.yourdomain.com(your own domain, your own brand (needs a DNS record on your side))

For estates and multi-property teams

One list for cleaning. Separate lists for everyone else.

Villas need more than a cleaner. Gardeners, pool techs and maintenance crews get their own Crew To Do, built from the same booking data, so nobody wades through tasks that aren't theirs.

Housekeeping that follows the booking

Turnovers and mid-stay refreshes tie to guest arrivals and departures, printed or digital, exactly as before.

Grounds and pool on their own rhythm

Lawn care, garden beds and pool chemistry run on their own weekly schedule. Monday, Wednesday and Friday for the garden, Tuesday and Saturday for the pool, or whatever suits the property.

Maintenance kept separate

AC filters, plumbing checks and equipment upkeep get a schedule of their own, separate from the guest calendar entirely.

Role-based access

Each crew member sees only their trade. A gardener never sees bed-making instructions, and a cleaner never sees pool chemical levels.

For managers who inspect every job

Sign off before the guest arrives.

If your quality control lives in a Trello board and a WhatsApp thread, this replaces both. See every job across every trade in one place, with high-resolution photos, voice notes and one-tap sign-off.

Inspection hub

All trades and all properties, filtered by status. See what is done, what is pending and what needs a second look with tap-to-enlarge photos.

Snag photos and voice notes

Flag the exact task that needs attention, snap a photo on the spot and record a quick voice note directly in your browser. No typing out instructions from a moving car.

Rework, not restart

Flagging a snag does not undo the rest of the job. Everything already completed stays completed. The crew member fixes what is flagged and resubmits for sign-off.

Full audit history

Every round of feedback is preserved in a persistent log. If the same snag keeps appearing, you will see it.

Your calendar is enough

Automatic turnovers, with or without a PMS.

Crew To Do needs to know when your property turns over. How it gets those dates is up to you:

Connect your calendar (iCal)

No PMS needed

Do not use a PMS? Paste your calendar link from Airbnb, Vrbo, Booking.com, misterbnb or another compatible calendar. Connect one or multiple feeds per property. Check-in and check-out dates sync automatically so your crew always knows when to clean. Guest names are included when your calendar provides them, with full access to checklists, room photos and manager sign-off.

Connect your full platform

PMS connection

Already use a PMS like Guesty, Hospitable, Beds24 or Lodgify? A full platform connection pulls in reservation dates plus guest messaging history and pet details, allowing JottoGo to highlight booking-specific priorities alongside the turnover.

Same Crew To Do. Two ways to supply the turnover dates.

The point was never paper. It was friction.

Built for how turnover actually runs.

  • When someone is paid per clean, time lost to unnecessary admin comes straight out of the job.
  • That is why Crew To Do started with paper: a printed checklist on a clipboard was the fastest way to get through a turnover without distraction.
  • The same rule applies to digital: setup happens once in advance, sign-in uses a biometric passkey instead of a password, and the checklist is ready the moment they open it.
  • Paper or phone: nothing that costs your crew time.

Technology should adapt to the person doing the work, not the other way around.

In your crew's language.

Turnovers move fast, and a checklist in someone else's language slows your crew down. A list they have to squint at gets skimmed, and skimmed lists get missed.

Each crew member picks their language once on their portal account, or you set it for them on your dashboard. From then on, Crew To Do prints and displays in it. 24 languages, from Español to Tagalog to ไทย.

Guest names, property names, and other exact details stay exactly as written. No language chosen? The checklist defaults to English, as always.

A checklist only works if it is read. So it prints and displays in the language your crew reads best.

Built for every turnover

  • Today's Priorities

    Automatically generated from each booking: treats, gifts, breakfast extras, and other personalized touches.

  • Standard Checklist

    Your reusable turnover tasks, customized per property.

  • Watch Items

    Property-specific reminders that are easy to forget: plants, pool cover, post, and more.

  • Paper or digital

    Print it in the Arrivals Pack, run it on a phone in Crew Portal, or let your cleaner choose on the day.

  • Room-ready photos

    Snap photos room by room as evidence of work done, stored for 90 days with the turnover record.

  • Your crew's language

    Choose their language once. Every Crew To Do after that prints and displays in it, with 24 languages available.

It starts with a personalized welcome letter

Crew To Do is added after the Guest Jotto in one PDF: the welcome letter your guests find on arrival, plus a booking-specific prep checklist for your crew. When a dog is joining the stay, Doggo Jotto sits between them.

Explore Guest Jotto →

Personalized welcomes only work if someone prepares them.

When a dog is joining the stay, Doggo Jotto welcomes them by name, and Crew To Do reminds your cleaner to leave the treat or complete other pet-specific preparation. The welcome and the prep stay connected.

Explore Doggo Jotto →

Part of Crew Portal

Crew Portal is the home for your team on their phone: Arrivals, ShoppoGo pantry lists, Crew IOU invoices, and Crew To Do checklists in one place.

Explore Crew Portal →

Frequently asked questions

Quick answers about Crew To Do.

Yes. Crew To Do is included with Arrivals Pack and is also available in Toolbox. You can run it on paper as part of your complete printed arrival bundle, digitally on a phone, or let each crew member choose.

Set each property to Paper, Crew Chooses, or Digital. Paper prints the checklist with the Arrivals Pack. Digital opens it on a phone in Crew Portal with room photos and sign-off. Crew Chooses makes both available so each cleaner uses the format that suits them.

No app download is required. The digital checklist opens directly in any mobile browser from a link or QR code. Native apps are also available on the App Store and Google Play for crews who prefer an icon on their home screen.

You invite each crew member from your dashboard. They accept the invitation once to create their account before their first clean. After that, they sign in with a passkey (face or fingerprint) on their own phone, or a one-time code sent to their email on other devices.

The printed paper checklist requires no phone and no data signal. The digital checklist on a phone requires an active internet connection (mobile data or property Wi-Fi) to load the booking details, upload room photos, and submit the completed clean.

Room photos are attached to the turnover record and kept for 90 days, long enough to cover an invoice cycle and any dispute window, and are then deleted. Guest reservation data continues to be purged on checkout day.

Yes. If a property runs on paper, the crew member can photograph the completed signed checklist and upload that to the turnover record instead.

Yes. You can use standard crew.jottogo.com, a host subdomain like yourname.crew.jottogo.com, or your own branded domain like crew.yourdomain.com by adding a DNS record on your host.

If you connect your property calendar using an iCal link, your turnover dates and checklists are scheduled automatically. You can connect one or multiple calendar feeds per property (such as Airbnb and Vrbo). Guest names are included when your calendar provides them. Because calendar feeds do not include message threads, pre-arrival chat priorities will not appear on the checklist.

Booking-specific preparation: breakfast extras, celebration gifts, milk preferences, Doggo Jotto treats, cot or high chair requests, and other personalized touches drawn from each guest's booking.

Yes. Each crew member can choose a preferred language on their portal account, or you can set it from your dashboard. Every Crew To Do sheet then prints and displays in that language, with 24 to choose from. Guest names, property names, and other exact details stay as written, and the checklist defaults to English until a language is chosen.

Yes. Add, remove, and reorder tasks per property. Copy checklists from another property when you are setting up a new listing.

Yes. Crew To Do splits by trade. Housekeeping, gardening, pool and maintenance each get their own list on their own schedule. Housekeeping follows reservation dates, while grounds and pool care run on recurring weekly days. Managers see everything; crew members see only their own trade.

The manager flags the specific task, adds a note, a snag photo or a quick voice recording, and requests rework. The crew member sees exactly what needs another look, completed tasks stay locked, and the job is resubmitted for final sign-off once fixed.

The checklist your crew will actually use.

Personalized Guest Jottos, optional Doggo Jottos, and a crew turnover checklist for every booking, on paper, on their phone, or both. Crew To Do is included with every account.

*Automatic scheduled delivery on every account. It emails your Arrivals Pack to you or your crew, or straight to your printer if your printer accepts email.

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