Arrivals Pack

A personal welcome. A prepared crew.

Your booking details become a welcome for the people arriving and a prep checklist for the people getting the property ready.

The PDFs go to you, your crew or a property printer. Guests find their welcome as a printed page at the property.

Guests notice when you remembered

Real reviews from self-check-in guests. No host at the door, just the welcome waiting for them.

A personalized Guest Jotto welcome letter with a Doggo Jotto and treats waiting on a table at Snows Creek Retreat

Printed welcome letters waiting at Snows Creek Retreat.

“Absolutely loved all the personalised notes and treats”

Kathryn

Airbnb guest · Snows Creek Retreat

More guests noticed

  • “We were also greeted with a selection of milk and a lovely welcoming gift for my wife’s birthday.”

    Joel

    Airbnb guest · Snows Creek Retreat

  • “The accommodation is beautifully presented, the minute we walked through the door we felt relaxed and cosy. The host was very lovely to deal with and made us feel welcome.”

    Suzanne

    Airbnb guest · Snows Creek Retreat

From another JottoGo host

“JottoGo has been a game changer for our hospitality business. It has helped us build trust and goodwill with our guests by making every stay feel more personal, while still giving us a systemized process that scales.”

Jamie Allen · Superhost · 3 properties in Victoria, Australia

Snows Creek Retreat (opens in new tab)

Three documents. One pack.

You choose what is enabled. Doggo Jotto prints only when applicable, not for every booking.

Guest Jotto

A personal printed welcome letter, written from the booking and the property information you provide.

Explore Guest Jotto →

Doggo Jotto

A separate welcome for a booked pet when applicable, using the rules and local information you supply.

Explore Doggo Jotto →

Crew To Do

A printed prep checklist with booking-specific priorities and the standard tasks your crew needs.

Explore Crew To Do →

Multilingual by design

Three people. Three languages. One arrival.

Short-stay turnovers cross languages every day. JottoGo adapts to everyone involved so nobody has to struggle with translation:

The Guest

In the language they write in

JottoGo detects the language of your guest's reservation messages. If they write to you in German, French, or Italian, both their Guest Jotto and Doggo Jotto print in that language automatically.

The Cleaner

In your crew's language

Each crew member picks their preferred language once. From then on, their Crew To Do checklist prints or opens on their phone in it (with 24 languages available, from Spanish to Tagalog to Thai).

The Host

In your dashboard language

You configure properties and manage arrivals in your preferred host language (English, Spanish, Portuguese, French, Italian, German, or Greek).

Guest names, Wi-Fi passwords, and property rules stay exact. Everyone reads the language they know best.

Need help with the work around each arrival?

Toolbox adds Side Guide, ShoppoGo, Crew To Do, Crew IOU, BookoGo and Snag Flag. Use either pack independently, or both in the same account. Each pack is priced separately.

Two packs

For each arrival, and the work around it.

They are priced separately and billed separately. Take one, the other, or both.

  • For each arrival

    Arrivals Pack

    Guest Jotto, Doggo Jotto when applicable, and Crew To Do. A personal welcome and a booking-specific prep checklist.

    $3.00 per booking, capped at $15.00 per property each month.

    Plus applicable tax. A month with no bookings costs nothing.

  • For running the property

    Toolbox

    Guest guides, shopping lists, turnover checklists, invoices, booking documents and property snags. One pack, with tools you can set up independently.

    Free for everyone through 31 October 2026. After early access, if you activate paid Toolbox:

    $1.50 per booking, capped at $7.50 per property each month.

    Plus applicable tax. A month with no bookings costs nothing.

    We will ask before paid Toolbox begins. Early-access use does not use up your included bookings.